Employee Services (HR) Generalist

Human Resources · Salt Lake City, Utah
Department Human Resources
Employment Type Full Time
Minimum Experience Entry-level
Compensation $60,000 - $85,000

Job Summary:

The Employee Services (Human Resources) Generalist “serves our workforce” internally like customer service serves externally. The Generalist will act as a business partner to all employee levels with a fierce focus on ensuring Best-in-Class service and support in a rapidly growing region. Reporting to the Regional Director or Manager of Employee Services, this role is responsible for HR functions across the employee life cycle, including post-hiring and onboarding, benefits enrollment and service, payroll duties, HRIS, training, employee relations and conflict management, safety and worker’s compensation programs, compliance/employment law, and offboarding/terminations.


  • Implements and deploys Employee Services SOPs and procedures across the life cycle.
  • Coordinates with location managers to provide Onboarding for new hires and newly acquired employees, delivering and assisting with new-hire orientations and system implementation.
  • Administers and supports benefits programming, including employee support, communication, liaising with benefits brokers and providers, and processing enrollments and life-event changes.
  • Responsible for HRIS maintenance and reporting of job information, including title, reporting structure, FLSA status, Workers Compensation codes, etc. for purposes of ensuring data accuracy.
  • Support retention and engagement initiatives including managing bi-annual employee surveying and leading on resulting engagement initiatives.
  • Coordinates safety, compliance, and training activities with specified Apex Partner Services including attending monthly safety calls, tracking monthly safety training, and managing claims reporting.
  • Processes workers compensation claims, works with insurance carrier on return-to-work strategy, and liaises with location to ensure protocol and restrictions are followed.
  • Executes terminations and off-boarding processes and procedures including all system access removals, agency reporting, and final pay and benefits delivery.
  • Leads on data reporting for annual internal, external, and compliance audits.
  • Supports Regional Employee Services leader with implementation of changes to job structure and pay scales.
  • Other relevant duties as assigned by leader.

Required Skills and Abilities:

  • Knowledge and experience with Human Resources disciplines spanning the employee life cycle, including onboarding, benefits enrollment and service, payroll and compensation practices, training, conflict management and resolution, compliance/employment law, and terminations.
  • Knowledge of HRIS systems and capabilities including reporting, data management, and processing.
  • Proficient with Microsoft Office Suite or similar software.
  • Excellent written and verbal communication skills.
  • Strong time management skills with the ability to pivot as needs shift.
  • Strong organizational skills with sharp attention to detail
  • Ability to flex and adapt to a rapidly growing team
  • Travel up to 10 – 15%

Education and Experience:


  • Bachelor’s degree in Human Resources / Business Administration-related field of study, OR less-relevant / lesser degree with commensurate experience plus relevant training and certification.
  • Two to five years’ progressive experience in a Human Resources role with experience in multiple disciplines across the employee life cycle.


  • Graduate degree in Human Resources or business-related field of study.
  • SHRM Certified Professional (SHRM-CP) or Professional in Human Resources (PHR) certification.
  • Strong experience with ADP Workforce Now for payroll processing, benefits administration, and reporting.



  • Range: $60,000 - $85,000, dependent on experience
  • Salary reviewed annually



  • Medical, dental, vision, and supplemental insurance coverage
  • 401(k) with 4% employer match, immediately vested
  • PTO plan + Employer Paid Holidays
  • Continued Training & Development within HR field
  • Opportunity for continued growth and career advancement

Thank You

Your application was submitted successfully.

  • Location
    Salt Lake City, Utah
  • Department
    Human Resources
  • Employment Type
    Full Time
  • Minimum Experience
  • Compensation
    $60,000 - $85,000