Dispatcher

Dispatch · Salt Lake City, Utah
Department Dispatch
Employment Type Full Time
Minimum Experience Entry-level
Compensation $18-20 per hour

Whipple Service Champions is currently seeking a dispatcher that has a high-energy, positive attitude and an eye for detail to be part of our dynamic and fast paced office team. If you are GREAT at delivering customer service, resolving problems and you are a team player, you may be the person we are looking for to join our Whipple team! This is  Monday - Friday schedule working 10:30 am -7:00 pm.


Job Description:

  • Schedule and dispatch technicians, tech teams, equipment, or service vehicles for normal installation, service, repairs or emergency repairs rendered outside the place of business.
  • Communicate between office staff, technicians and customers
  • Update schedule availability for current day and three-day board for techs
  • Schedule out dispatch board for the next month
  • Weekly check of unassigned board calls to ensure follow-up an action
  • Transfer scheduled calls to the appropriate technician's board
  • Scheduling right tech for job according to technician experience and qualifications


Required Skills:

  • High School diploma
  • 4+ years Customer Service experience
  • 2+ year Dispatch experience required
  • Efficient time managing skills and impeccable attendance
  • Proficient in the English language. 
  • Working knowledge of ServiceTitan dispatching system is preferred


Why join the Whipple Team? 

  • Weekly Pay 
  • Affordable medical, dental, and vision insurance 
  • 401(k) Matching  
  • Year-Round Work  
  • Wellness Program  
  • Tuition Reimbursement  
  • Gym Reimbursement  
  • Cell Phone Reimbursement  
  • Team Member Discounts  
  • Ongoing Training & Education  
  • Advancement Opportunities  
  • Bonuses & Incentives  
  • Parties, Events, Trips & More 
  • To become part of a company that cares about YOU and your family! 


What We Believe In?  

At Whipple Service Champions, we believe in providing a premium home service experience, encouraging one another in everything we do, and giving back to the community we call home. We believe in our mission: "To satisfy every customer, every time - guaranteed. To create lasting relationships and to have fun doing it!"  

If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Whipple Service Champions by visiting whippleservicechampions.com. 


For further information on the position please contact Christopher Brown (385) 210-0197. We can’t wait to meet our next champion! 


**Note that you do not need to possess 100% of the qualities to be considered**

**Women, BIPOC, LGBTQ, and other underrepresented groups are highly encourage to apply**


Thank You

Your application was submitted successfully.

  • Location
    Salt Lake City, Utah
  • Department
    Dispatch
  • Employment Type
    Full Time
  • Minimum Experience
    Entry-level
  • Compensation
    $18-20 per hour